Berwick Smile Dental Care
57-63 West End
Telephone: 01289 305 205
Monday: 9.00 AM – 5.00 PM (- 7.00 PM)
Tuesday: 9.00 AM – 5.00 PM
Wednesday: 9.00 AM – 5.00 PM (-7.00 PM)
Thursday: 9.00 AM – 5.00 PM
Friday: 9.00 AM – 1.00 PM
Extended opening hours once a week on alternate Mondays and Wednesdays to 7 PM.
Special appointments made by arrangement.
Practice Appointment System
How can patients make an appointment?
• At the reception desk during opening hours
• On the telephone (01289 305205)
• By email via our website (www.berwicksmile.co.uk)
If you wish to change or cancel your appointment, we request at least 24 hours notice. This makes it possible for us to provide your reserved time to another patient. Otherwise a charge may be incurred.
During opening hours
If you have an acute dental emergency during opening hours please contact us on 01289 305205 and we will aim to see you on the same day. We reserve some appointments every day for ‘urgent treatment’.
Out of hours
If you have a problem outside our normal opening hours call us on 01289 305205 and our answer-phone message will tell you how to contact our dentist. Please be aware there will be a call out charge of £150.
Berwick Smile Dental Care Plan patients
If you are one of our very own plan patients and suffer a dental emergency outside of our opening hours, please contact the practice on 01289 305205 and our answer phone message will instruct you further.
The call out charge of £150 minus the excess of £25 will be refunded to you through your Plan Insurance.
Plan Patients Away from home
If you are away from home and not able to visit our practice, you can attend any dental practice worldwide. Your policy will cover you for the cost incurred for emergency treatment minus the excess of £25. Terms and conditions apply, so check your insurance policy. Please remember to keep your receipts and copies of paperwork.