To all our fabulous patients,
Our team have been working tirelessly to keep Berwick Smile Dental care a clean and safe environment for you. As a Dental Practice, we work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do. In addition to our usual scrupulous cross infection control measures, we have been paying particularly close attention to all government guidance and updates related more specifically to Coronavirus.
Given the unprecedented situation in the UK regarding the rapidly spreading COVID-19 virus, we feel we must act in the best interests of both our patients and staff.
We feel it is essential that we do our part to reduce the spread of this virus, and so, it is with very heavy hearts, that we have taken the decision to temporarily close the practice. This is due to new guidance from the Government and the British Dental Association.
This year is a very important year to Berwick Smile Dental Care as we are celebrating our 10 year anniversary. It is with thanks to all you wonderful people that Berwick Smile Dental Care has been successful in so many ways, which is why this has been such a difficult step to take. Having discussed this with our passionate team, it is the right decision to temporarily cease our routine care and treatment in order to help and protect as many people as possible.
Our patient experience is still something we pride ourselves on here at Berwick Smile. Looking after the health of our patients is our absolute priority and so we will be operating an Emergency Telephone Consultation service for our patients who have urgent pain or swelling during this period of closure. Our reception team will help you as much as possible with advice from our dentist. If you urgently need assistance, please call us on 01289 305205.
We will still be available to discuss any future appointments, treatments and questions you may have. We are also just a phone call away if you are in self isolation and need a friendly voice on the other end of the phone.
We will of course keep you updated with the latest information on our social media platforms.
Our Membership Plan Patients will continue to be looked after through their Redundancy Protection and Emergency Assistance Scheme and will be prioritised for all their necessary appointments once we can resume general and routine dental care.
We would like to thank you all for your ongoing loyalty, support and understanding in this difficult situation. When our doors open again and we have beat COVID-19, what a 10 Year anniversary party we will have!
Please Stay Safe.
Please Stay Home.
Indra and the team at Berwick Smile Dental Care